FAQ

Most frequent questions and answers

You are purchasing one or more ASIC miners that are ready to be assigned to your bitcoin wallet within 24 hours. These miners are already running at our facility which eliminates the manufacturing and shipping time that can sometimes take up to 6 months. This machine will operate at our facility for a minimum term of one year.

Depending on the number of GreenBoard™ you purchase, you may see bitcoin deposited into your wallet between 48 – 92 hours. The more GreenBoards™ you own, the more often you will be paid out.

Free bitcoin wallets are available for all major operating systems and devices to serve a variety of your need. Click here for wallet resources

GreenBoard™ payout notifications are sent to you through text messages. You will be notified via text each time you earn a payout or if your machine goes down for maintenance.

Each user will be granted access to their GreenBoard™ by text automation. This will send all the stats of your mining performance including your miners efficiency, uptime, and revenue.

With the GreenBoard™ program, we align incentives with customers to provide them with at-cost power, meaning that you pay what we pay.

We’ve been mining bitcoin since 2013 and believe bitcoin mining should be accessible to everyone. This is the reason we’ve created programs with low barriers to entry and directly aligned incentives that create a true win-win scenario.

If your machine is not hashing to it’s full potential, we will have one of our technicians diagnose the problem and provide you with a solution within 24 hours. Your fees will cover a 15-minute initial diagnosis of your machine and provide you with a write-up of the solution.

The price of the mining hardware is directly related to the volatility of the overall Bitcoin price and mining difficulty. So if Bitcoin price is rising, then the cost of the mining hardware will rise in parallel. This is in an inherent risk in the Bitcoin mining industry as there is no way to predict hardware resale value or replacement part costs.

After your one year contract you have the following options:

  1. We can continue to operate the miner for you at the new At Cost Power
  2. We can assist in selling your machine at the current market price
  3. You can request to have the machine shipped to the address of your choosing and pay any shipping costs.
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